Brian Kaskavalciyan - Ep.27 - The Secrets to Designing a World Class Customer Experience

The key to getting customers to pay you more, write raving reviews, and refer their friends and family relies on your ability to deliver a World Class Customer Experience. Satisfied customers are a liability. Sounds crazy, right? But think about it. Satisfied customers aren’t excited, customers. They don’t brag to their friends about you or write reviews. They aren’t upset or overly happy, they’re merely satisfied… so they remain silent. That’s why you need to design a system that produces Raving Fans. Raving Fans become repeat buyers, referral machines, and 5-star reviewers. The game of business has changed forever. Online reviews are influencing buying decisions more than ever before. Join us to learn how companies like Zappos, Disney, and Wealthy Contractors have designed a World Class Customer Experience. The result? Raving fans, increased market share, decreased marketing costs, and maximum profit. Contact Us: www.AccelerateEvent.com http://g4mg.com/get-started (305)856-8788